Passenger Review
Brussels Airlines review by Michele 2017-06-29
2 / 10
28 June, 2017 by ar
Economy Class
Paid a premium ticket in order to get a pre-reserved seat, 6A and last minute, during boarding got informed they changed my seat to 189B without any excuses for a 1 hour flight Brussels-Geneva that I paid 250 EUR because I took a superior reservation class.! This is not a cheap ticket and staff could at least have been polite. This was so rude
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Brussels Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline