Passenger Review

Lufthansa review by Jason

2 / 10

06 April, 2019 by Jason Parisi

Economy Class

I booked my honeymoon trip three days after my wedding. I booked my fiance's ticket with my last name. Was later told the name has to match the passport. Was told to email picture of the passport and license and should be OK. Followed up and was told they could only edit two letters and I would have to cancel and rebook without guaranteeing price or seat selection. I would have to pay more and possible not sit next to my wife on my honeymoon. This also takes place the months before my flight so there isn't a time constraint to process the name change. Needless to say we're both flying air France now.

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Lufthansa

Lufthansa

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

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Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline