Alaska Airlines review by Susie 2017-04-23

Our family has been flying with Alaska Air since 1978. There have been a few issues, not unlike other airlines. But Alaska always manages to handle and resolve the issue with class. There is always a human voice on the phone, a smiling helpful employee at the gate, counter or the kiosk. There is always a polite answer to a question or a resolution to a problem. Gate departure and arrival gate numbers are posted promptly and correctly. We've never seen an overbooking problem. We've seen flight attendants invite passengers to 'sit where they like' when the flight is less than half full (except for first class). Comparing meal selection and service to other domestic and short haul international flights, Alaska is much better. Sometimes the food is the same, but still less expensive on Alaska. And we haven't seen them run out of food (like other airlines). They have a great product, and fantastic employees.