Passenger Review

Malaysia Airlines review by Sudheer 2017-01-15

3 / 10

14 January, 2017 by ar

Business Class

This travel is made for the purpose of a holiday and with a great expectations I booked Business class, while booking I had cheaper options from Malindo Airlines and slightly high priced Singapur Airlines, I decided to go ahead with MAS as had some lenient feelings towards MAS. Check in counter experience Good and welcomed with smiles by counter staff explained me that a 60 Minute delay is expected,ETD 22:25 hrs, flight is rescheduled to 00:05 at 00:30 enquired the counter staff at boarding gate about the revised timings and informed that may take one more hour finally departed flight at 03:30 Hrs a good 6 Hrs delay. Flght boarded did not expected much services, seated in Seat No 5A, to the utter surprise even trash was not cleared from seat pockets, soiled seat and material was from Beijing to KUL sector

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Malaysia Airlines

Malaysia Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline