Value for money airline. Howeve, almost close to a budget carrier in terms of food and drinks. The A330-300 cabin is old and needs refurbishment. KL-SYD they served Malaysian Nasi Lemak without peanuts, anchovies and slice of bolied egg or the other option was sausage and mashed potatoes I guess. The dessert so hard and no green salad option. Catering out of Sydney was better and KL was really bad. It was night flight and asked for a whisky they offered only the cheap White Label which I refused. Wine lists 1 white similar to Queen Adelaide and a French red wine. This was cost cutting to the bone at the expense of regular travellers. I can empathise with the cabin crew, they try very hard but the airline needs to look at ways to improve passenger experience especially when you are on a holiday.
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Malaysia Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
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Check-in Process
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Meals and Beverages
Recommend Airline