Passenger Review

Virgin Australia review by Fiona 2016-10-09

4 / 10

08 October, 2016 by ar

Economy Class

The seats on the plane from Cairns to Brisbane were so small and very uncomfortable. Then flying from Brisbane to Wellington the seats were at least of a reasonable size but there was no inflight entertainment unless you downloaded the app onto your device. I booked my flight in early May and was not away of this (I was told this had been a change in the last few months) and it was a real pain to fly with a child and have no entertainment on board for them. The food was served in a box and was not of a reasonable size or quality. I was overall very disappointed.

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Virgin Australia

Virgin Australia

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

4

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline