Passenger Review

Air Serbia review by Vladimira 2017-07-31

5 / 10

15 August, 2017 by ar

Economy Class

My experience with Air Serbia is bad. On my way to JFK I had an accident and ended up at the hospital. I did manage to cancel my flight 3h prior to the flight. In addition I have sent them all necessary proofes (admition to the hospital, doctors opinion and photos) and they told me that I need to pay for the new ticket since I was not hospitalized. Too bad! Not professional at all!

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Air Serbia

Air Serbia

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline