My experience with Air Serbia is bad. On my way to JFK I had an accident and ended up at the hospital. I did manage to cancel my flight 3h prior to the flight. In addition I have sent them all necessary proofes (admition to the hospital, doctors opinion and photos) and they told me that I need to pay for the new ticket since I was not hospitalized. Too bad! Not professional at all!
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Air Serbia
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline