I will NEVER fly with American Airlines again. I had to book a roundway trip that included 5 flights. On the way out to my destination, 2 of my 3 flights were delayed. On my way back, my first flight was delayed to the point of making me miss my connecting flight. I was put on the next flight out only for it to be cancelled. I was put on standby for the next flight out, but, given AA's lack of follow through, I'm fully expecting that flight to be cancelled/delayed further. I wish there was a way to score a negative rating for this horrible airline.
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American Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
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Check-in Process
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Meals and Beverages
Recommend Airline