Passenger Review

American Airlines review by Lance 2016-03-01

3 / 10

29 February, 2016 by ar

Economy Class

I fly AA from PHL to DFW weekly and very disappointed. Flights are always jammed full and seats are extremely uncomfortable. The seats are getting smaller and most do not recline whatsoever resulting in neck and back pain. Most window & aisle seats forward of the wing are considered premium seats and cost $20-$50 extra. Overhead compartments are very limited and groups 3&4 almost always have to check their bags. I used to fly USAIR PHL to SJU weekly. What a huge difference in value received between USAIR and AA. For most part, USAIR flights were comfortable and something to look forward to. We, the flying public lost out when AA took over USAIR.

3

Comments

No comments yet, be the first to write one.

American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline