Passenger Review
Condor Flugdienst review by Aleksey 2016-10-01
3 / 10
30 September, 2016 by ar
Second time we had to fly by Condor from Costa Rica to Frankfurt via Santa Domingo. There was no other choice because of necessity of US transit visas for flights via USA, that we did not get . While the prices are getting higher up to 1000 euro for 2 person one way, there is a very bad customer service. I contacted Condor beforehand via email for Costa Rican $29 for 1 person airport exit tax and had got the answear "We kindly inform you that all the airport taxes and fees are included in the ticket price". In airport it was 1 hour usual flight delay, and Condor representative insisted us to pay the exit tax extra. Poor service onboard, plastic meal as well for ordinary ticket. Our neighbour lady passenger sitting next to us, had ordered special menu for extra price, so she had problems to get it. Do not chase Condor if U have other opportunity- that is my advice.
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Condor Flugdienst
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline