Passenger Review

WestJet review by Sierra 2017-07-21

4 / 10

20 July, 2017 by ar

Economy Class

Never again ! Booked a flight from Tucson to Calgary through American airlines...turns out the connecting flight is operated by WestJet. Not allowed to check in online. Couldn't even check in at the airport ticket desk for the connecting flight! Arrive in Phoenix and there's no gate posted on the departure board! Wandered through the terminal and no gate attendants could tell us the gate because WestJet has their departure board located AT the gate! They have to be the LEAST CUSTOMER ORIENTED AIRLINE I've ever flown!!! NEVER AGAIN!!!

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WestJet

WestJet

Overall Value for Money

2

Seat and Cabin Space

n/a

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline