Passenger Review

Vueling review by Jasmin 2017-07-23

4 / 10

22 July, 2017 by ar

Economy Class

Travelled from Barcelona to Rome on July 13th. Checked in 4 baggages but we only recieved 3 baggages that contain all of my 2 daughter's clothing for our entire trip to Rome , Amsterdam and London. Made a report at the lost & found at Fuimicino letting them know when we are leaving and telling us that they'll call once they receive our lost luggage. In that 3 dyas no calls from them instead we keep inquiring but no luck. We also tries contacting the customer service of Vueling 3x through email but Vueling NEVER EVER RESPONDED AT ALL!!! They really SUCKS!! We just started our vacation and Vueling RUINED it. Now Vueling this is a public outcry from me your dissatisfied customer. If you really care answer me now!! It's been 9 days pass and still no answer from your rotten office. Get your rotten airline act straighten up and return to me my lost luggage please.

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Vueling

Vueling

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline