Passenger Review

American Airlines review by Claire 2017-02-22

7 / 10

21 February, 2017 by ar

Economy Class

I booked a redeye with AA which canceled 12 hours prior to my flight supposedly due to "weather". The soonest flight they could get me on wasn't for another 7 hours. I noticed some other redeye's were still taking off at the same time so that told me it couldn't of been because of the weather. I called and asked if there was anything they could do to get me on another redeye. They were not helpful at all nor did they offer any sort of vouchers for the canceled flight. EDITORS COMMENT: Remember weather can be at the other end though or mid flight which is why no other aircraft were effected - they weren't going to that city

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American Airlines

American Airlines

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline