Passenger Review

IndiGo review by Rintu 2017-08-07

9 / 10

15 August, 2017 by ar

Economy Class

I am the frequent flyer of indigo and this is the best service received from the crew. I flew along with my spouse from Guwahati to Bangalore via Mumbai on 5th Aug -2017 at 5:15PM referred to the PNR No IHHIGH . Still I remembered the girl name Ms. Utpala who was done the duty on ground to help customer . I am very much happy to share that she is very helpful staff and very genuine and she is having well communication skill. I can say it was an excellent service provided by her . About the Indigo Airlines, it is one of the best domestic airline in india and the fare is very reasonable and the most punctual one. From Mumbai to Bangalore , flight got delayed just one hour . This is the first time faced by me and it is all right . Food is basically paid one but is good . I recommend to serve and to make available few more verities . About the Guwahati Airport, Very old and need to reconstruct and better to do painting . To ensure restroom has to neat and clean at all the time. All the best to indigo airlines and the entire staffs . Thanks.

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IndiGo

IndiGo

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline