Ethiopian Airways review by Roland 2015-11-13

I'm a frequent traveler between Bangkok and Cape Town (at least six times per year) and on my last trip (October - November 2015) I decided to use Ethiopian Airlines for two reasons: 1. Their price was very competitive 2. Mainly because it's an African airline, and I always try to support African enterprises as I am African. This time my journey proved to be a mistake and, that, you "get what you pay for." Firstly, the planes were small and cramped - but I suppose this contributes to the low airfare. Secondly, the departure lounges at Addis Ababa airport were shocking. Most of the info TVs were not working or showing other things apart from flight and departure info. The toilets were horrendous - wet floors, smelly, locks on the doors broken, extremely aggressive staff, etc Thirdly and most importantly, Ethiopian Airlines does NOT take responsibility for your luggage. I had bought a Panasonic 32'' LED TV which I took back to Cape Town. At the check in I asked for them to put on a Fragile sticker. I was told to take it to Oversize luggage and that they will put on the sticker. This I did and again I asked to for the sticker to be put on. They said they would. When changing planes a