American Airlines review by Lee 2017-04-24

I have flown AA four times in two years and every time they overbooked an insane amount of people and ultimately cancelled three of my flights. All times they rerouted me, left me stuck in a city six hours from my destination (Philly, both times) and had absolutely nothing worthwhile to assist me. I've had to cancel entire days of work and school on four occasipns because of their poor travel accomodations. The customer service team gave me this awesome $10 coupon for a hotel to stay at which is hilarious because the hotel is a business partner of the airport so it wasn't even like they were trying to be considerate. These flights are cheap and uncomfortable and not worth it. I'll never use airports again thanks to their poor service. It's just not worth the money and the risk.