China Eastern review by Tapas 2016-11-15

I took this flight from Shanghai to Kolkata on 11th of November via MU 5463/MU 555. MU 5463 was from Shanghai(15:20 hrs) to Kunming(20:35) via Hefei. I had to take this flight considering shortest travel time and I have a infant baby. The flight took off from Shanghai 30 minutes delayed. On reaching Hefei, the airline staffs asked us to get off for cleaning the flight. Flight was more than 3.5 hours delayed at Hefei. I asked the airline to give me alternate flight and I was ready to pay, however airline stuffs acted deaf. We reached Kunming at 2315 hrs. Our connecting flight was at 23:45 hrs. We had to take baggage and reach for the check in. However, it took 40 mnts for the baggage to arrive. We reached the check in counter at 2405 hours. The connecting flight MU555 was already delayed. We requested the airline staff to provide us boarding pass to proceed, however they again acted deaf. They blankly said - you have only one option - stay in hotel. We kept requesting the airline staffs until the left the gates at 12:45 hours, after which they sent to hotel. Next flight to CCU was next night. The hotel was horrible and stinking and had no proper food.