This was one of the worst flights I've ever taken. The cabin was overheated, the toilet was broken, water was scarce and the staff were rude. Which makes me wonder what else on board wasn't working properly? Safety aside, there were constant unnecessary PA announcements every few minutes and the lights weren't dimmed throughout the night flight. I'll never fly this with this airline again but with so much competition from other low-cost airlines, I doubt they'll be around much longer anyway.
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Malindo Air
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline