American Airlines review by Rebecca 2013-12-12

I was flying to Memphis, Tennessee from Seattle, Washington. We were supposed to be there in time for a Christmas with my family. However, after boarding, we were informed the trim tabs were not working properly and we had to get back off. We had to wait four hours in the crowded lobby just to be told there was no other flight and there wouldn't be one until January. Needless to say, we decided to get a flight on another airline.