Passenger Review

Aeroflot review by Jonathan 2016-01-27

6 / 10

26 January, 2016 by ar

Economy Class

Flew Aeroflot from Helsinki to Tokyo via Moscow and back last spring. Tempting airfare with an efficient schedule. I was a little anxious about the change of planes in Moscow, of whether transit visa or such would be needed etc, and anyway knowing the outre way Russian authorities often work. Well, the reality was indeed a very positive surprise! Planes was almost brand new, transit in SVO didn't require any major procedures differing it from a change of planes at any other airport. The Diners Club lounge at Moscow was very nice (same as Aeroflot uses for Business Class). On the Japan-bound flight the food was a little plain but on the way back it was really good for economy, even sushi was on the menu! Also ice cream was served mid-flight as a surprise. It must be said that, despite of my prejudices, long gone are the days of Aeroflot flying old Tupolevs. It really was a pleasant experience and I am eager to try their Business Class product next time i fly them. They even had proper Business Class seating in their short haul aircrafts which differs them from many airlines. I would say that, at least this time Aeroflot offered a better product than many more familiar carriers.

6

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Aeroflot

Aeroflot

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline