China Eastern review by Hailee 2017-06-10

Today I had a flight leaving Okinawa Naha International Airport at 5:40 p.m. to Shanghai Pudong Airport. I checked into our flights at 12:30 p.m. and nothing was made known about the flight being cancelled. We had to find a ride to the airport and drove all the way to the airport and arrived at 3 p.m. ready to begin our vacation and find out that our flight was cancelled. We were never notified that it was cancelled until we got there and saw on the board that it was cancelled. I later received an email at 4:50 p.m. that our flight was cancelled, but we had already left the airport by then. When I tried to ask the representative what we are supposed to do, she was not of much help and then I was physically shoved by a group of people and she told them what was happening and what to do and completely ignored me and my husband. We finally found out after some guy translated for us that we would have to come back tomorrow and hope to get on a flight out tomorrow. Our connecting flight to Rome leaves at 12:35 p.m. and the first flight out of Okinawa leaves at 2:30 p.m. so needless to say we will miss yet another flight tomorrow. We were not offered reimbursement for any of the trouble