British Airways review by Mary 2015-08-06

The seats were not that comfortable. I flew business and had to pay to select a seat a few months out. Like paying for a business seat wasn't enough. You can only select your seats 24 before the flight for free. The lounge at Heaththrow is old and run down. Food selection was bad. The employees failed to announce my flight. So I asked about it at 3:30 when I noticed something on the screens and was told they were already boarding "I should hurry up) of course you have to take the train to the terminal when I got there everyone was boarding. Don't feel I got my moneys worth for flying business. Also the movies from LA to London were the same ones shown on the return flight. They should change the movies. The food on the fight and the staff were good. I could have done without the crying baby who managed to cry every 30 minutes for 10 hours. Needless to say I did not sleep. Also the air in the cabin kept going from hot to cold.