Passenger Review

Fiji Airways review by Steve 2016-04-02

3 / 10

01 April, 2016 by ar

Economy Class

Fiji Airways is appalling! They overbooked not only my flight but the flights before and after me. About 60 people were bumped off the flight. My flight had to return to Nadi due to bad weather (understandable). But this left me stranded in Nadi for a week. They were so disorganized, gave passengers no information, would hang up the phone if you called for a flight update. The had no system to manage passengers at checkin and it was all chaotic, with many passengers bumped off flights even tho they had confirmed tickets. The whole experience was shocking. The Internet checkin does not work. Avoid Fiji Airways if at all possible!

3

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Fiji Airways

Fiji Airways

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline