Virgin Australia review by Helen 2014-02-09

Full flight service. What a load of rubbish. if you have any sort of food intolerance you either get nothing OR after you have mentioned your issue and complained and everyone has had their meal you MAY get a Cranberry and White Chocolate Biscuit with a triple Chocolate fudge biscuit if you are gluten free. This is regarded as a full complimentary meal. At least on this Melb to Perth flight i was offered something unlike the Perth to Melbourne flight of indifference. Movies cannot be stopped and service is very poor. Choose QANTAS instead. The cabin staff tell you to complain to customer service and after waiting 3 weeks when you receive a reply it is just a standard gobble de gook letter. Virgin does not offer quality service.