American Airlines review by P 2016-07-14

This morning I called American Airlines seeking some help regarding the flight my mother was flying in to America from. The international flight got delayed by 2 hours, leaving only 40 mins for my mom to change terminals, find gate, and in case she missed her flight, arrange for a different flight. She barely speaks English. Upon arrival, it was made sure that she was attended to, made connection arrangements for a different flight since she missed the flight, shown the correct gate and made sure that she was left alone anxious with no care. She and her luggage but arrived safe on time for that flight. Thank you so much to whoever answered my call this morning at AA :)