Passenger Review

Cathay Pacific review by Maribel 2016-05-04

7 / 10

03 May, 2016 by ar

Economy Class

This is our 4th trip using Cathay Pacific. Last year coming back from Clark Philippines with Dragon Air to Honkong, 15 minutes before the departure sched we arrived in Hongkong but the personnel talked to us that Cathay Pacific heading to Vancouver couldn't wait us. We still see the plane. They put us in the hotel overnight. Last April 4 2016. We still took the Cathay Pacific. We left from Vancouver late and ofcourse when we arrived in Hongkong, We are so dissapointed again because again the Cathay Pacific personnel explained to us that the Dragon Air heading to Clark Philippines can not wait us. We still have atleast 15 minutes. Our ticket was being print out already. And they put us in another flight, but this time its bound to Manila. We have no choice. So we take the offer. We arrived in Manila @ 4:30 pm, expecting thier bus take us home in Clark right away. But we stuck at the airport for 3 hours. We were very sick during the trip heading to Clark because of the long trip. We arrived at home @ 12: 00 am instead of oringinal time 9:50 am. Every year we go home to Philippines and we travel other country too. We don't know if we still taking Cathay Pacific.

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Cathay Pacific

Cathay Pacific

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline