Air Transat review by America

Transat charged my credit card without my consent six months after the trip. After six months of my trip, my credit card was charged with 30.00 dollars. After several phone calls to the customer service and waiting time on the line (30 minutes last time), they told me that it was a baggage charge. I was so surprise because at the time I booked my trip online, it didn't show anything about that baggage fee and later in the airport nobody said to me anything related to an extra charge for the suitcase. I always assumed that it was included in my expensive travel ticket, more than a 1,250.00, and then Transat acted like a vulgar robber, charging my credit card without my consent six months after the trip. I do not recommend this airline, you cannot trust on them because you never know when they are going to use your credit card to charge you anytime they change their policy. It is neither serious nor professional and they don't show any respect for you, your privacy and your money.