VietJet Air review by Phil 2016-01-12

Rude desk staff at Nha Trang. We paid a little baggage excess. One girl was less then customer focused by letting us wait unnecessarily. Her colleague then short changed my Vietnamese wife telling her to go and find her own change or let it go. Failing to bother to understand he errors of their ways, they proceeded to tell my wife she was unfit to be Vietnamese & further insulted her! I hit the roof & felt like booting them both up their arses. They're not fit for customer service, more backroom operatives. I cannot rate being insulted by any service provider, budget or otherwise, they spoiled it for the rest of the staff, who were all very polite.