Very poor customer service they do not take responsibility for any thing that goes wrong. If they fail to provide meals that have been pre ordered & paid for all you get is sorry. I f you do not get to sit in the seat you have chosen & paid for that's not their problem . Paid for inflight Wi-Fi that does not work you don't even get a sorry. They are cheap but the service is cheaper..
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Scoot
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline