Passenger Review

Malindo Air review by BARRY 2017-02-07

7 / 10

06 February, 2017 by ar

Economy Class

When comes to comparison with local budget airlines. I always prefer to fly with Malindo Air due to its competitive pricing and attracting travel package. Although, Malindo Air still have a lot of room to be improve in term of their online and offline customer service. During my latest flight, I was quite impressed with their service crews and food offered. An attentive and polite crew team throughout the flight. Yet, they served small piece of pizza with muffin in a small box. Before this, I only served with sandwiches or slice of cake only. Comfortable seat with plenty of leg room compared with its competitor. As a budget airlines, they have been offered more than the value we have paid (referring to their promo fair price). I would like to try on their business class in the future. Keep up the good effort.

7

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Malindo Air

Malindo Air

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline