Passenger Review

Aer Lingus review by Zoia 2017-07-05

5 / 10

04 July, 2017 by ar

Economy Class

Yesterday we boarded an Aer Lingus flight and were told that there were no places available for my husband and me to sit together, even though we booked our tickes together. They said we should have pre selected our seats online. Now the only option we had was to pay 55 euros per person extra. We've taken more than 100 flights and have NEVER seen this situation. We were not warned that if we didn't select our seats online we might not be sitting together. Even with the cheapest budget airlines we always got seats together. After we paid, and boarded the plane, we saw there were actually many seats available where we could sit together. We will never ever use this airline again. I think it's outrageous how they treat their customers.

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Aer Lingus

Aer Lingus

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline