Passenger Review

China Eastern review by Hoang 2017-06-13

2 / 10

12 June, 2017 by ar

Economy Class

I book a ticket for myself and my mother and a friend from Toronto to Vietnam with China Easton. I had something that came up in Vietnam so I couldn't make it on that day so I told them if I could book another date to go back to Toronto it would cost me $1000 US for a new one-way ticket but it would take three weeks for a seat. I told them you would let your customer be stranded? but they didn't care they say my ticket was on sale that's why it cost that much The ticket was on sale for $790 but it end up cause me double$1500 each person. For the way back with another airline call Eva airline. I would never and ever go on this China Eastern Airlines again they are very horrible and they would leave their customer stranded to make more money for their company so I would not recommend any tickets that's on sale it would cost you double. They are very bad at everything customer service food on the plane and the flight attendants don't even speak English.

0

Comments

No comments yet, be the first to write one.

China Eastern

China Eastern

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline