Passenger Review

Ethiopian Airways review by Nelson 2017-06-29

8 / 10

28 June, 2017 by ar

Economy Class

It was an awesome experience flying on your airway from Lagos to Cape town on the 25 March 2017. As a blind passenger traveling alone, I received a special treatment and guidance from bording to finish and the safety of my luggage was guaranteed. The friendliness of the air Hostess was overwhelming, as I still remember the tiny female voice asking me time to time if there was anything I needed and that meant a lot to me, Hana Bayleyegne was her name. I had a variety of choices to make during meals. At every interval when our flight connected, I never felt lost because there was always this person who led me to the next flight with a pleasant welcome and conversation, that seemed more like a tourist guide. The take offs and landing were as smooth as I have never experienced and this compelled me to ensure that I shouted out to the Pilot on my exit, saying "thank you". I will be traveling back to Lagos on the 9 December and I hope to be treated as such again. Thanks

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Ethiopian Airlines

Ethiopian Airlines

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline