Passenger Review

Philippine Airlines review by Paul 2016-01-08

4 / 10

07 January, 2016 by ar

Business Class

I was flying from toronto to manila with this airline , there was a stop over at vancouver airport for about 1hr to pick up the rest of the passangers. I had decided to pay the $5000 ticket for the business class for the comfort as it is a long flight. The staff were rude and unattentive. I had asked for water 2 times before i recieved it without an apology. Here is what really upset me i was sitting beside a filipino fellow passanger as i myself am not a filipino and one of the crew started to serve fish as part of a appertizer he offered to the guy next to me and then he completely ignored me and never served me, i was offended and shocked as he offered to everyone else but me. I saw this as racist and rude. I can only imagine what the service in coach would be like the way i was treated in business class. Very poor service and would never fly with them again.

4

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Philippine Airlines

Philippine Airlines

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline