Passenger Review

Air Mauritius review by June 2016-11-14

5 / 10

13 November, 2016 by ar

Business Class

I went to la reunion with air Mauritius and upgraded at Heathrow sadly I had to come back early as my sister was very ill and not expected to survive, I travelled with my son who was staying in reunion, while I came back on my own, I rang AIR M, and guess what not at all helpful, I do understand that you have to have rules but what about compassion all I wanted was for them to bring my flight forward ', no chance I had to buy a new ticket, I went with another airline all very upsetting, not sure if I ever want to fly with them again, cabin crew were lovely just let down by managers. EDITORS COMMENT: Unfortunately it doesn't matter who you fly with, if you are on the cheapest fare that's not flexible you have no options no matter what the circumstances. It would be the same for every airline with that ticket type.

5

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Air Mauritius

Air Mauritius

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline