Passenger Review

Malaysia Airlines review by Jacqui 2013-10-03

3 / 10

02 October, 2013 by ar

Economy Class

It was back in June that I flew the return trip to the Maldives with Malaysian Airlines, and it's been since then that I have been trying to get some kind of recompense for my poor treatment on the flight home. The crazy part is, while I was really humiliated and made to feel bad flying on that last leg home, what has gone on since with the buck-passing, and non-answered mails has been mind-boggling in how poor the customer service of this major brand is! It all starts with quite a long story about the flight home... http://www.wheresmyrider.com/2013/10/malaysia-airlines-wins-the-worst-customer-service-award.html

3

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Malaysia Airlines

Malaysia Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline