I took advantage of a sale to fly from Perth to Brisbane and return to visit family. Flights were very competively priced. Both flights departed and arrived on time and were uneventful. Staff, both on the ground and in the cabin were extremely polite and helpful and I couldn't fault them at all. I was disappointed that the onboard entertainment system was not working on the return flight though. Seats on both flights were comfortable and the leg room was sufficient for a short person. Catering on the outward flight was disappointing with an inedible breakfast of plastic scrambled egg and insipid tasteless sausage being served. On the return flight there was only a vegetarian option of risotto available, but once I explained that I couldn't eat rice for health reasons, an alternative meal of chicken was produced which was tasty. Refreshments were offered continually throughout the flight. Overall the flight experience was good and I will travel again with Virgin Australia.
5
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Virgin Australia
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
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Baggage Handling
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Check-in Process
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Meals and Beverages
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