Passenger Review

Hawaiian Airlines review by Steven 2017-02-25

6 / 10

24 February, 2017 by ar

Premium Economy

Also worth noting is that in this age of airlines posting huge profits and giving bonuses to their employees, Hawaiian didn't miss a chance to make more money. Our aircraft to and from Hawaii was a new Airbus (A340 I think). The temperature for the duration of the flight was cold enough to make both my wife and I shiver. The answer? They conveniently offered to rent passengers a blanket and a pillow! The temperature stayed cold both trips until almost on the ground. My feet froze the entire flight, and I was wearing closed toe shoes and sox. They also charge $25 for the first checked bag and $35 for the second. Almost as soon as were in they air, we were offered bottled water for $3 among other items. When they offered Hawaiian credit card applications, I just chuckled. No way. We will choose another airline and unless absolutely necessary, will not fly Hawaiian again!

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Hawaiian Airlines

Hawaiian Airlines

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline