I have flown many times with both Air AsiaX, Thai Air Asia and Air Asia Malaysia and never had a problem. Almost all flights were on time or with only a ten minute or so delay, seats, meals and baggage were as ordered. Now, however, I find that if I were to add baggage, choose meals and seats, etc, then the price would be about the same as that of a legacy airline.
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AirAsia X
Overall Value for Money
4
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline