Passenger Review

American Airlines review by katrina 2014-11-10

4 / 10

09 November, 2014 by ar

Economy Class

I traveled with American for the first time today, and my entire experience was horrible. My flight was delayed for 2 hours which caused me to miss my connecting flight. I had to wait another 2 hours just to get on a rescheduled flight. Once i finally got on the plane, it was another 30 minutes before takeoff, because the pilot explained that the jetway tunnel had not yet been removed. And then to too it all off, once i reach my end destination, i was informed my luggage was on a different flight that would not be arriving for another hour and a half. I will never utilize American Airlines again and would advise that you didnt either.

4

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American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

4

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline