Passenger Review

Qantas review by Kerry 2016-01-13

2 / 10

12 January, 2016 by ar

Business Class

QF98 out of Hong Kong - flew in what Qantas refers to as 'Business Class' but I saw no evidence of such class. Old aircraft with old, worn and tired seats - no lie flat beds on this overnight flight, I did however come away with a sore back! Food was simply awful and the cheese platter I returned to the staff untouched- the apricot served with the cheese could have been used as a weapon and should have been classed as such! Entertainment system - you are kidding me, it was as old as the arc with poor selection of movies/tv shows etc. Staff were attentive and tried hard but given what you pay for business class Qantas needs to lift its game. It will be a very long time before I consider contributing my hard earned dollars to this airline again.

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Qantas

Qantas

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline