Qantas review by Bill

We had a 10:30 pm flight out of LAX to Sydney - We arrived at the airport 3 hours early to find out our flight had been delayed to the following morning. They said it was due to being short one pilot but being in the LA hub how hard would it be to find a pilot. Since there were A LOT of open seats I would say they were trying to save a buck at our expense. After complaining to the person in charge they put us on a flight to Melbourne that night with a connecting flight to Sydney. Myself and many others who switched flights via Melbourne and Brisbane made it on Friday but without our luggage. Qantas left over 200 bags at LAX because they did not put enough fuel on the plane .... Nice excuse. Qantas did NOT even bother to notify any of us until we waited at baggage claim for 30 minutes. You would think Qantas would want to do everything possible to make up for the flight delay and luggage issues but nothing, other than " did you purchase travel insurance "?