Passenger Review

Etihad Airways review by Maybelle

5 / 10

18 January, 2019 by

Business Class

Very disappointing... Etihad Airways wouldn't credit my missing miles even if the oversight was on their part. I provided my Etihad Guest number upon check-in and it's clearly printed on my boarding passes. I didn't review my Activity History right away because I was confident that I provided my Etihad Guest number upon check-in and I trusted them to credit my miles accurately. That was my only mistake. I requested them to re-consider because again, the oversight was on their part, not mine. However, regardless of the number of times I followed up, they just kept giving me canned responses. I always used to post my photos aboard the Etihad Airways A380 Business Class on social media with a caption "my favorite cradle in the sky"... but... never again...

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Etihad Airways

Etihad Airways

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline