Passenger Review

American Airlines review by Bridgett 2016-02-16

1 / 10

15 February, 2016 by ar

Economy Class

This is the most horrifying and terrible airline ever. This was my very first time flying and it was a terrible trip there and back. I was scheduled to leave on a Friday at 7:59 pm from Jacksonville Florida to and arrive in Charlotte North Carolina at 9:23 pm...however my flight was extremely late and arrived later...when I finally got to North Carolina my flight from North Carolina to Baton Rouge was cancelled. I had to stay overnight in North Carolina and I missed a very important event that I was scheduled to attend. I finally got to Louisiana the next day. When I was departing from Baton Rouge my flight again was extremely late leaving and while we were still in the air my flight from North Carolina back to Jacksonville Florida departed which resulted in me staying over night again in North Carolina. American Airlines will never get my business again and I will not recommend this airline to anyone. It is terrible.

1

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline