British Airways review by Maria 2017-04-17

Flew with BA to and from Moscow over Easter 2017. The plane was old, seats cover reminded of unclean grey carpet. On the way to Moscow had seat next to emergency exit so had some leg space though the screen for entertainment as well as table were getting stuck so had to choose between watching film and having food resulting with the food provided placed on my lap and cup of coffee on the floor. The food itself was miserable - stone-cold cheese and onion sandwich without alternatives whereas the crew had hot lunches with meat as I noticed while queuing for toilet (and there were only two for a fully booked economy class). On the way back to London had a seat in the middle of the salon with so little leg space that I literally could not even cross my legs as my knees were stuck into the seat in front. Seats were not reclining either. The food was even worse than on the inbound flight - stone-cold cheese and onion sandwich was replaced with stone-cold cheese and onion small ban and hot drinks were only served once over 4 four hours flight. Do not fly BA. It employs tactics of EasyJet albeit the latter is superior in comfort and customer service.