United Airlines review by Chanrady 2014-11-20

I've traveled to many places throughout life and this is by far the worst experience I've had with an airline. WORST than spirit! We missed our connecting flight because our original flight was delayed. We made it to the gate after running from one end of the airport to the other just to see our plane backing out. The employees kept pointing us to the wrong customer service area and after running around San Francisco airport we finally were able to speak with someone regarding our flight. I was told because our first flight was delayed due to weather they are not accountable for anything. The next available flight out for us is 10:45 AM the next day (it is 11:00 am currently) I have to collect my checked bags book a hotel and try to find my way around San Franciso unless I want my 70 year old mom to starve. Seriously how can this airline run this way? We spent 1000's for our tickets and get treated like dirt.