Passenger Review

Qantas review by Paul

3 / 10

05 January, 2018 by

Economy Class

I know how Qantas is making a profit. we returned to Australia on QF002 on the 2/01/18 from Dubai arrived at about 06:30. Plane, Airbus A380. We were in row 49 A and B. One row behind the legroom seats. There were 502, approximately, people on board. There is just enough room in the seat space for Qantas not to be charged with some sort of crime of entrapment. When the seat in front is put back, and it was, there is less space than there is for a battery hen. Extricating one's self from this space on a 14 hour leg to go to the toilet or just get OUT for a while is one of nature's miracles of escapism. Silver metal tape was used in a couple of the toilets to keep the cowling surrounds under the toilets in place. The toilets had not been cleaned PROPERLY, The food made me think of a Dickensian prison meal. A small, 6" x 4" flat plastic dish, of 1" hight full the cheapest possible stuff. This was the worst flight I have ever experienced. The other 3 legs. 2 going over, both Qantas, were equally horrible, and the first of the return legs, Emirates (code share), seemed disorganised and was not what I was expecting after hearing such good things about it. There must be at least a moral code not to treat people like this. It is actually disgusting. I used to be a Qantas fan but things have taken a definite slide to the bottom. I will not be flying with either of Qantas or Emirates again. My airline of choice from now on will be Singapore.

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Qantas

Qantas

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline