American Airlines review by Melissa 2015-11-22

I will avoid flying with American Airlines whenever possible! We are currently going through legal proceedings with my husbands ex for denying access to his child. Unfortunately, we didn't buy insurance for our tickets because the court order has set dates for my husband to get his son. American Airlines was not helpful in giving us a voucher for our unused tickets, we either had to pay a $200 change fee or buy new tickets. I'm so disappointed they were unable to work with us, as we already have enough stress and expenses. Do not book with American Airlines and if you do buy the insurance because otherwise their policies will not work out in your favor when "life" happens.