Passenger Review

Condor Flugdienst review by Alex

4 / 10

27 August, 2019 by Alex Bredikhin

Economy Class

In 30 yrs of international travel, this experience was the worst by far. Their partner airline bumped me off the second leg of the flight due to overbooking and offered zero compensation on the way there. I mean ZERO: I had to buy a hotel night and paid for a separate flight (with a different airline, obviously). On the way back, they broke my luggage and refused to pay, blaming everyone and their dog but themselves (for what, a $100 at best?!). I mean, they made the whole trip the worst ever and took zero responsibility. Not once throughout the entire debacle did I hear one word of empathy from any of their staff. Shameful, really. Avoid at any cost.

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Condor Flugdienst

Condor Flugdienst

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

3

Baggage Handling

1

Check-in Process

1

Meals and Beverages

3

Recommend Airline