Passenger Review

American Airlines review by Martha

10 / 10

24 August, 2017 by

Premium Economy

This flight restored my faith in American Airlines. After a long day of travel & delays this flight was the most pleasant flight I've had in years! The flight attendants were the best I've encountered in quite some time!! The perfect mix of professional & fun! Thank you Heather & Ernest!! It's nice to be looked in the eye, treated kindly & made to feel like they actually want to make your experience a good one! After many years of only using AA when they were the only option (largely because of customer service), I end up on a flight that wins my heart back. Great job Heather & Ernest!!

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American Airlines

American Airlines

Overall Value for Money

4

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline